I bought this as a gift. When I opened the box to check all was ok, the wand was solid and had weight to it. Not some cheap shabby product. Also the delivery was quick and it arrived in plenty of time for the birthday. Will definitely use this supplier again.
I bought the card for my daughter. She absolutely loves it....in her words 'a work of art'
Very happy.
The quality of the cloak is amazing. Fits great. Love the details and colour.
good quality product, fast delivery the card boxes are of good quality
Cheap and insufficient packaging destroyed the gift box my Rob came in - how can I give this as a gift now?? When I talked to TCE about this with photo evidence, they refunded me the postage cost!!!! What about arranging an exchange? They’ve wasted my money and time. Not only would I NOT recommend, I’m telling my large community of Potter fans to shop ANYWHERE else.
Hi Richard
Sorry to hear that you felt it necessary to write this review. We did email you on the 4th March (the same day we refunded your delivery cost) to ask if you would like to return this item for either a full refund or an exchange and we did not hear from you.
We are also sorry to hear that you believe the standard postal boxes we use is insufficient. We have always used these boxes for our items and they are normally a higher quality than a lot of other online stores. The issue here seems to have been the mishandling of your order by Royal Mail, something we have reported to them.
Please feel free to email us and we can hopefully resolve this issue.
The actual popup bit is incredible but it’s let down by not having an outer card to hide what’s inside.
The pop-up Hogworts was beautiful and intricate, perfect add on present for my neice who is getting a tour of the studios as her birthday present. She absolutely loved the pop-up and is framing it for her room. Thank you for the quick delivery and care taken in packaging.
Our daughter had a Harry Potter party at school, she was going as Luna but changed her mind to Tonks at the last minute. We decided to get a wand as a present because she’s autistic and was handling the whole thing amazingly well (anyone with kids with additional needs will understand!). Ordered with no fuss. Cheaper than some places. AND arrived very quickly!! Thank you for efficient service!
The wand is absolutely amazing the quality and presentation is amazing love it.
The card arrived quickly and was well packaged. In opening it I was in awe. The card is so beautiful, so intricate and so detailed. A lovely keepsake for a special birthday.
This was an enjoyable puzzle to do it was well packaged and arrived on time the pieces where easy to handle and instructions clear
Item exactly as described, really good quality and arrived on time. Fantastic service.
Great fit, good quality. Well packaged. Love the little wand pocket.
This Birthday Card is a must for any Harry Potter Fan.
The card was fabulous my granddaughter was over the moon with it..
Good quality ,fast delivery..
Would recommend
We have been looking for these everywhere and final found them. I ordered them on Christmas Day and received them just after New Year’s Day. Very quick for the holidays and can’t wait to play it! We have read some of the cards already and they are brilliant.
Bought this for a HP super fan but wanted a Christmas thing, this is perfect! She loved it and it doesn’t look cheap at all and the craftsmanship that’s gone into it it’s really special - will be buying from here again
I ordered a baby niffler for my Daughter for Christmas and it arrived within a few days, communication for delivery was amazing too which is rare these days.whats even more great is that you have an option to choose out of the 3 colours,not all stores do this and you get what your given which is usually the black one which we already own.I got the black and white one as that's the one my daughter asked for,he's very soft and a lovely size,very well made I can't fault it,will definitely buy from your shop again.
An amazing store, I couldn't recommend them enough. Darren was fantastic to work with and I can't wait to buy more stuff.
Packaging was very good too, nothing will get damaged during delivery 🥳
A lovely card for any Harry Potter fan. Ours is positioned on a windowsill and when the light hits the back of it it looks pretty magical!
They were just perfect for my 8 year old , Harry Potter mad, granddaughter.
